Cancellation & refunds
Plans change. Here's exactly where you stand, so there are no surprises either way.
Cancelling your stay
- Seven days or more before check-in
- A full refund, deposit included. Nothing to pay.
- Less than seven days before check-in
- The deposit is retained. At that notice the dates are usually too close to re-let.
The deposit
The deposit is 30% of the total, with a minimum of ₹5,000. It holds your dates and comes off the total, with the balance settled at the villa. It's returned in full if you cancel seven or more days before check-in, and retained if you cancel after that.
Changing your dates
Moving a booking is often easier than cancelling it. Get in touch and we'll shift your dates if the villa is free — and if something genuinely outside your control gets in the way of travelling, talk to us before cancelling. We'd rather find a way.
Booked through Airbnb or another site? Their cancellation terms apply to that booking, not these. Booking direct with us is the only way these terms apply.
Or call +91 91704 34567